Inspiring

Answered

Adobe Stock vector image quality problem

Forum|Forum|7 years ago
November 26, 2018
2 replies
504 views

While this may seem a petty thing, i just was very angry about a vector image (AdobeStock_112205286) i just licensed and downloaded. The lines in this so called vector image are baked into pixel data and in the vectorised text there is an annoying typo.

This is not what I expect from a company like Adobe.
Please make some quality checks with the stock material you sell and implement a system to flag lemon content like this.

Someone else had a experience like that?

This topic has been closed for replies.

Correct answer twaritar3263062

Hi there,

We have checked the file at our end and can confirm that the vector file contains a raster image as a background (the blue part and the grey lines). Although the typo in the file can be corrected since it is a vector file.

However, I am adding an image credit to your account so that you can use it against a different asset.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

twaritar3263062Correct answer

Participating Frequently

Hi there,

We have checked the file at our end and can confirm that the vector file contains a raster image as a background (the blue part and the grey lines). Although the typo in the file can be corrected since it is a vector file.

However, I am adding an image credit to your account so that you can use it against a different asset.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

BlippoAuthor

Inspiring

Hi there,

Thank you for the quick refund!

Of course any file can be edited, but it takes valuable time to fit in a missing letter in the right font type and size into a vectorised text.

Would be nice if Adobe was doing whatever to weed out any subpar content.

Thanks for considering.

twaritar3263062

Participating Frequently

You are welcome!

twaritar3263062

Participating Frequently

Hi there,

Sorry to hear that you are facing issues with an Adobe Stock file.

Let me get this file checked from the product team. I will update this thread as soon as I hear from them. Appreciate your patience.

Regards,

Twarita

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