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Inspiring
July 7, 2026
Answered

Adobe stock video gone!

  • July 7, 2026
  • 2 replies
  • 32 views

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore??? 

    Correct answer Jill_C

    If the file is no longer available in Adobe Stock, you can’t download it again. The file might have been removed by the Contributor, or the Contributor has closed their account, or their account has been suspended by Adobe.

    2 replies

    tar4heel2Author
    Inspiring
    July 8, 2026

    You’re  not understanding my problem. The file that resides on my hard drive, actually on several hard drives as backups, is corrupted. How is it that the ORIGINAL FILE FROM MY HARD DRIVE, not as an Adobe Stock download, is corrupted on 3 hard drives at the same time? I find it a real coincidence that on 3 seperate hard drives where this file resides, went bad at the same time. All 3 file locations are corrupted. How does this happen? I understand that file is no longer available at Adobe Stock for download, but I’ve been using this file for over a year FROM MY LOCAL, OFFLINE HARD DRIVE and all of a sudden my LOCAL file is corrupted at the same time it’s not available on the Adobe Stock website. Really fishy...

    Jill_C
    Community Expert
    Community Expert
    July 8, 2026

    It’s not possible for Adobe to reach into your local hard drives to corrupt the file….

    Jill C., Forum Volunteer
    tar4heel2Author
    Inspiring
    July 8, 2026

    Then how do I fix the corrupted file? 

    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    July 7, 2026

    If the file is no longer available in Adobe Stock, you can’t download it again. The file might have been removed by the Contributor, or the Contributor has closed their account, or their account has been suspended by Adobe.

    Jill C., Forum Volunteer