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Participating Frequently
September 11, 2021
Question

Adobe Stock website unresponsive

  • September 11, 2021
  • 1 reply
  • 354 views

We are now writing mid September 2021 - and things have now become even worse, rendering the web site completely useless. It doesn't respond when I try to select a picture (not even free pictures); the "turning wheel" just goes on endlessly on the "License" button, without anything else happening. Only a refresh of the page brings it back and then it is possible to click on the "License" button again - after which the scenario repeats.

 

And, yes, I have tried it on a Windows platform, an iMac, an iPad, an iPhone and an Android device - using (newly cleaned) browsers - Firefox, Chrome, Safari, Edge, Opera - you name it. The problem persists on all browsers - without exception.

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1 reply

Abambo
Community Expert
Community Expert
September 11, 2021

Did you also try on a different network?

ABAMBO | Hard- and Software Engineer | Photographer
komenciAuthor
Participating Frequently
September 12, 2021

Yes, both from my workplace and my home net - no difference.

Abambo
Community Expert
Community Expert
September 12, 2021

I'm genuinely sorry, but there needs to be something on your network. I'm using currently my 7 years old laptop, not any more the top speed rocket, with rather slow Wi-Fi connection and I have no troubles!

This video is real-time, not accelerated, not slowed down. It demonstrated licensing, downloading and opening assets in Photoshop.

ABAMBO | Hard- and Software Engineer | Photographer