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Participant
August 17, 2024
Answered

adobe stock 결제됐는데 플랜에 뜨지 않아서 취소가 안됩니다.

  • August 17, 2024
  • 1 reply
  • 332 views

무료체험판할때 프리미어 프로랑 어도비 스톡이 함께 선택되어 70400원이 결제가 됐습니다. 무료체험이 끝나고 환불하려고 플랜관리를 가보니 스톡은 없고 프리미어 프로만 있어서 취소했는데 70400원이 아니라 3만 얼마만 취소되더라고요. 어도비 스톡이 플랜관리에 안뜨는 경우 환불은 어떻게 받나요

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Correct answer Jill_C

The Adobe Stock subscription isn't part of the subscription for any of the Creative Cloud apps; it's a separate subscription. You should see all of your current subscriptions on your Creative Cloud account page, and you can manage the subscriptions from there.

1 reply

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
August 17, 2024

The Adobe Stock subscription isn't part of the subscription for any of the Creative Cloud apps; it's a separate subscription. You should see all of your current subscriptions on your Creative Cloud account page, and you can manage the subscriptions from there.

Jill C., Forum Volunteer