After trial I was charged for my first month but did not receive additional assets

Forum|Forum|6 months ago
July 17, 2025
3 replies
127 views

Hey, I am new to this. I got 10 free stock assests when I started the trial, I let the account charge me for the next month a few days ago but I never received anymore assests. Am I confused about how this works? Why pay if you dont get more every month?

OSX

Abambo

Community Expert

Do you still have an issue?

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

You should get 10 plan credits each month, at the date of the monthly renewal. You can check your plan credits status by going to https://stock.adobe.com.

Unused credits will roll over for up to a year's allocation (max 120 credits for your subscription).

(FYI: you can check out your current subscription here: https://account.adobe.com/plans)

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Go to you Creative Cloud account to verify the status of your subscription and the renewal date. I believe that the new stock credits are applied on the renewal date each month.

Jill C., Forum Volunteer

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