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July 17, 2025
Question

After trial I was charged for my first month but did not receive additional assets

  • July 17, 2025
  • 3 replies
  • 127 views

Hey, I am new to this. I got 10 free stock assests when I started the trial, I let the account charge me for the next month a few days ago but I never received anymore assests. Am I confused about how this works? Why pay if you dont get more every month?

 

OSX 

3 replies

Abambo
Community Expert
Community Expert
July 25, 2025

Do you still have an issue?

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
July 18, 2025

You should get 10 plan credits each month, at the date of the monthly renewal. You can check your plan credits status by going to https://stock.adobe.com

Unused credits will roll over for up to a year's allocation (max 120 credits for your subscription).

 

(FYI: you can check out your current subscription here: https://account.adobe.com/plans)

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 17, 2025

Go to you Creative Cloud account to verify the status of your subscription and the renewal date. I believe that the new stock credits are applied on the renewal date each month.

Jill C., Forum Volunteer