AI file is just a raster file

Hello ​@Monika Gause, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

For a refund/credit return please reach out to our customer care team below:
 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

Hi, Monika

Thanks for reporting this as a complaint. I would like to back up this complaint, as I downloaded this file thinking it was an editable vector, but it’s not.

Hi ​@Monika Gause, 

I’ve seen similar reports by other Stock users. I’m starting to wonder if this has anything to do with changes to the vector submission requirements. The minimum size was recently increased to 15 MP. If not sized appropriately, small vectors download as low-res JPEG or PNG files.

​@Contributor1 will need to refer this to the internal review team. 

In the meantime, you can contact Adobe Support to request a credit refund.