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mehmet cem5E8C
Participant
mai. 20, 2021 5:55 PM UTC
Respondido

AM I a burglar Adobe stock?

Hello,

 

Today a company from turkey wants to money a image from adobe stock. I use this image for my customer web site. 

 

Anybody claim an image adobe stock image? My customer see me like burglar. I do not remember when I purchase this image? I cannot find my account. Also, may be I use this image for free trial. I have 10 credits. 

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Legend
mai. 20, 2021 11:43 PM UTC

You do, however, NEED to keep detailed records of the stock work you purchase, who you purchased it from, and the license terms. 

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2 Respostas

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Legend
mai. 20, 2021 11:43 PM UTC

You do, however, NEED to keep detailed records of the stock work you purchase, who you purchased it from, and the license terms. 

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    WendellaBee
    WendellaBee
    Inspiring
    mai. 20, 2021 6:18 PM UTC

    Hi @mehmet cem5E8C, 

    If I understand correctly, you've licensed an asset from Adobe Stock and now someone is claiming that you owe them for using using the asset. Please review the correct answer in this thread: https://community.adobe.com/t5/stock/abmahnung-eines-urhebers-trotz-korrekt-lizensiertes-bildmaterials/m-p/11825636#M57332

     

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