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Participant
February 14, 2024
Question

annule essais gratuit

  • February 14, 2024
  • 2 replies
  • 265 views

je veux annule mon essais gratuit ca ne fonction pas avec mon CromeBook

 

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2 replies

Abambo
Community Expert
Community Expert
February 16, 2024

Comment ça ne fonctionne pas avec Chromebook ? Vous avez seulement besoin d'un navigateur et d'aller sous https://account.adobe.com/plans et sélectionner le plan et annuler.

 

En cas de problèmes, contactez le service clientèle d'Adobe (voir message séparé en anglais). Le service clientèle en langue française est disponible pendant les heures de bureau.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
February 16, 2024

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
February 14, 2024

You are not addressing Adobe directly here in this forum. To cancel your Adobe subscriptions, follow instructions here:
How to cancel Adobe trial or subscription

Jill C., Forum Volunteer