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claudiob67195932
claudiob67195932
Participating Frequently
September 7, 2017
Answered

ANNULLAMENTO PIANO ANNUALE E CREDITO IMMAGINI DA SCARICARE

  • September 7, 2017
  • 1 reply
  • 418 views

Good morning

My annual plan is near to the deadline and I have not renewed for l following year

would I want to know if my credit of images to be unloaded remains active or I lose all of them if I do not unload them within the deadline of the plan?

Besides would I want to know the images that I have unloaded they remain at my disposition on my page Adobe or are cancelled?

I wait for urgent Answer

thank you

Buongiorno

Il mio piano annuale è prossimo alla scadenza e non ho rinnovato per l anno successivo

vorrei sapere se il mio credito di immagini da scaricare rimane attivo o le perdo tutte se non le scarico entro la scadenza del piano?

Inoltre vorrei sapere le immagini che ho scaricato rimangono a mia disposizione sulla mia pagina Adobe o vengono cancellate?

Attendo Risposta urgente

grazie

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Claudio,

You can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock for more details.

I would suggest you to download the remaining assets if you wish not to renew your subscription, as the ones downloaded will remain forever in your license history and you will be able to use them later.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

1 reply

twaritar3263062
Community Manager
twaritar3263062Community ManagerCorrect answer
Community Manager
September 7, 2017

Hi Claudio,

You can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock for more details.

I would suggest you to download the remaining assets if you wish not to renew your subscription, as the ones downloaded will remain forever in your license history and you will be able to use them later.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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