Another file is downloaded instead of the preview

Forum|Forum|8 years ago
December 14, 2017
1 reply
533 views

Hello,

I just download a file. Unfortunately, when opened in AI shows graphics not related to what the preview shows.

Abstract background. Glossy and colorful on the white panel. Use for template, brochure design. Vector illustration. Eps…

Regards

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Correct answer twaritar3263062

Hi Sandra,

I apologize for the trouble. I tried to download the same file on my end and agree that the graphics of the licensed file is different than what appears in the preview.

I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

twaritar3263062Correct answer

Participating Frequently

Hi Sandra,

I apologize for the trouble. I tried to download the same file on my end and agree that the graphics of the licensed file is different than what appears in the preview.

I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

J

joon.Stock

Participating Frequently

I will follow up on this content. Thank you!

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