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robertl23111410
Participant
November 1, 2018
Answered

Artwork advertised as Ai/EPS is an embedded image

  • November 1, 2018
  • 1 reply
  • 264 views

Hi,

I have purchased #118878779 as an AI/EPS file, but it is just an image embedded in an Illustrator file.

Can I get my credit back for this or get the correct vector file?

Thanks,

Bob.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer WendellaBee

    Hi RL,

    I've confirmed the issue you reported with the file and have granted you a replacement license. Please choose a different asset.

    EBQ

    1 reply

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    November 1, 2018

    Hi RL,

    I've confirmed the issue you reported with the file and have granted you a replacement license. Please choose a different asset.

    EBQ

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