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cynthiac32060015
Participant
January 7, 2025
Answered

Asked to subscribe to St in order to download but sub is benefit of my Cloud account

Hello,

The subject line pretty much says it all. I'm an Adobe CC user with a subscription that includes Adobe Stock.  I've verified that my account is active and that access to Stock assets is still a benefit. When I attempt to download an image (while logged in), I'm required to join Stock before completing the download. I've never encountered this before; any thoughts? TIA!

 

Stock and Marketplace 3.3.0.2
Apps 6.4.0.361
MacOS - Sonoma 14.6.1

Liza5C0CCorrect answer
Participating Frequently
January 10, 2025

Hello @cynthiac32060015 - Adobe Stock is not included in your subscription. However, you have access to the Photography plan, as well as inDesign and Illustrator. 

2 replies

cynthiac32060015
Participant
January 10, 2025

Thanks @Liza5C0C. I don't know what I saw that made me think it was a subscribed (I did look), but of course you're right.  Thanks for taking time to check and respond. Apologies for the inconvenience! 

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Liza5C0CCorrect answer
Participating Frequently
January 10, 2025

Hello @cynthiac32060015 - Adobe Stock is not included in your subscription. However, you have access to the Photography plan, as well as inDesign and Illustrator. 

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