Andrew J24259505t2uo

Participant

Question

Asset 304437115 has unusable .ai file (image quality more like low res jpeg)

Forum|Forum|3 years ago
April 30, 2022
1 reply
203 views

hi guys

can you please refund the asset I used for the following vector

#304437115

https://stock.adobe.com/ca/search?k=circle+logo&search_type=usertyped&asset_id=304437115

the downloaded .ai file seems to be nothing more than a low res jpeg!

thanks

Andy.

AdobeStock_304437115.zip

Asset Quality

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Test Screen Name

Legend

I took a look at this file in AI. I see it seems to be made up from lots of vectors - see screen shot.I wonder what you are seeing to say it's a low res JPEG. (Check if you are seeing an Adobe Stock watermark - that means you are still reviewing the preview).

Andrew J24259505t2uoAuthor

Participant

Nope not a preview. I've downloaded the Vector multiple times and same issue. See attached.

Test Screen Name

Legend

That's interesting because I didn't download it from Stock, I used the file you shared. Same file... what app and version are you opening in?