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Participant
December 5, 2022
Answered

Asset Quota Empty

  • December 5, 2022
  • 1 reply
  • 203 views

Good-Day,

 

So, I get billed on the 1st of each month for Adobe Stock. Perfectly fine. 

However, I am no sitting here on the 5th of the month and I have not been allocated my 10 Asset Quota in order to download. 

 

Does anyone know why this is happening?

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
December 5, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.