Skip to main content
jcontois37
Known Participant
Apr 12, 2021 4:48 PM UTC
Answered

Bad Quality Stock Image

Hello, 

 

we have downloaded image https://stock.adobe.com/images/view-to-the-river-mississippi-with-its-wide-river-bed-and-untouc/128201378 but the clone stamp tool used in it is really quire terrible. is there way to report the image / request a refund? 

 

i have seen many other posts like this and they ask that you talk to your support rep, but I have not been able to find that link. 

thank you. 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    thatsmauri
    thatsmauriCorrect answer
    Community Expert
    Apr 12, 2021 5:29 PM UTC

    Hi there,

    you may want to contact Adobe Customer Care for this:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     


    Best Regards,
    Maurice

    View reply

    2 replies

    WendellaBee
    WendellaBee
    Inspiring
    Apr 12, 2021 6:18 PM UTC

    Hi @jcontois37,

    I see that you purchased the extended license for this asset. You will need to contact customer care to request a refund. I do want to thank you for reporting this image. I'm forwarding this to our content team for review.

    Translate
    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    Apr 12, 2021 5:29 PM UTC

    Hi there,

    you may want to contact Adobe Customer Care for this:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     


    Best Regards,
    Maurice

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices