Skip to main content
J
jcontois37
Known Participant
April 12, 2021
Answered

Bad Quality Stock Image

  • April 12, 2021
  • 2 replies
  • 343 views

Hello, 

 

we have downloaded image https://stock.adobe.com/images/view-to-the-river-mississippi-with-its-wide-river-bed-and-untouc/128201378 but the clone stamp tool used in it is really quire terrible. is there way to report the image / request a refund? 

 

i have seen many other posts like this and they ask that you talk to your support rep, but I have not been able to find that link. 

thank you. 

    This topic has been closed for replies.
    Correct answer thatsmauri

    Hi there,

    you may want to contact Adobe Customer Care for this:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     


    Best Regards,
    Maurice

    2 replies

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    April 12, 2021

    Hi @jcontois37,

    I see that you purchased the extended license for this asset. You will need to contact customer care to request a refund. I do want to thank you for reporting this image. I'm forwarding this to our content team for review.

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    April 12, 2021

    Hi there,

    you may want to contact Adobe Customer Care for this:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     


    Best Regards,
    Maurice

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices