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Participant
Feb 24, 2020 6:41 PM UTC
Answered

Best / cheapest way to cancel the Adobe Stock subscription

Hi community / Adobe support.

 

I created a 30days trial account mid of december 2019 and I am pretty sure I cancelled it in time beginning of Jan 2020 and now Adobe charges me every month (Jan + Feb already done) suddenly for a year abo which I never choosed.

How can I get out of that contract immediately, change to another plan and cancel the contract or directly cancel the contract?

What is the cheapest way and what options I have to complain about the unmeant abo to hopefully get back the first two monthly rates?

Thanks in advance.

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SuJoshiCorrect answer
Community Manager
Feb 24, 2020 11:03 PM UTC

You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
Feb 24, 2020 11:03 PM UTC

You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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