Beware of adobe scam

Question

Adobe tricks customers into signing year long contracts that they must then pay a large fee to get out of.

They offer you one month for free but neglect to tell you that you will then be charged 30 dollars a month for the next year.

But don't worry, you can contact the Adobe support team and get jerked around for 45 minutes, directed to non existing support members, and inevitably told to shove off because your customer satisfaction doesn't matter.

It is hard to understand why a company with such great products resorts to such cheap measures to rob consumers rather than let there products speak for themselves.

JJMack · Accepted Answer

A trial is now 7 Days not 30 days and a subscription is a yearly contract and there is an early termination fee. Not unlike many utility contracts. If you don't read contract you enter into it its you fault you did not know there is a termination fee. You are also wrong about the fee it is not 30 dollars a month for an additional year. It is something like 40% of the un-paid balance of the contract.

Trevor.Dennis · Answer

The reason the trial period was reduced to 7 days, is apparently linked to software piracy. Software thieves had found a way to extend the trial period to avoid paying for it. I'm also wondering where the sum of $30 comes from? A single app deal is around $20, a full subscription $50, and the Photography deal just $10. We don't know what nation's dollars you are referring to though.

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