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kpearsondesigns
Participant
September 28, 2020
Answered

BEWARE OF ADOBE STOCK SCAM

  • September 28, 2020
  • 1 reply
  • 289 views

DO NOT SIGN UP FOR A FREE ADOBE STOCK TRAIL, EVER. I did this and it is now costing me over $200. You will recieve zero emails about your activation of this subsription, you will not be told that your cancelation window is coming up (as customer support has now told me over and over again), and you will not recieve any emails about billing. I didn't know I even had this subscription until it was too late, and I was already billed. And NOW I have to pay cancelation fees to end this early. 

I have been a loyal Adobe user for 10+ years and I have never felt so scamed.  

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi,

    I am so sorry about this. Have you contacted call and chat support? If you explain your situation, I think they might be able to resolve your issue. I hope so, anyway. Here is the link.

     

    Thanks,
    Kevin

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    August 16, 2021

    Hi,

    I am so sorry about this. Have you contacted call and chat support? If you explain your situation, I think they might be able to resolve your issue. I hope so, anyway. Here is the link.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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