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Participant
Apr 7, 2017 8:35 AM UTC
Answered

Bildrückgabe möglich?

Habe falsches Bild gekauft … kann ich es zurückgeben?

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    Kanikas
    KanikasCorrect answer
    Legend
    Apr 11, 2017 12:16 PM UTC

    Hey,

    Sorry for late reply.

    I have added an image credit to your account so that you can license a different image instead.

    Hope this helps.

    5 replies

    sw-magAuthor
    Participant
    Apr 11, 2017 12:28 PM UTC

    Herzlichen Dank!

    Thank You very much and happy Easter!

    Translate
    Kanikas
    Legend
    Apr 11, 2017 12:42 PM UTC

    You're welcome.

    Happy Easter to you as well

    Translate
    Kanikas
    Legend
    Apr 7, 2017 5:45 PM UTC

    Hi Sw-mag,

    Could you please share the image number ?

    Meanwhile, please see: Stock Licensing & terms FAQ: Where can I find the terms and licensing information for Adobe Stock?

    Hope this helps!

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    sw-magAuthor
    Participant
    Apr 8, 2017 9:52 AM UTC

    Hi kanikas100,

    the Numer of the "wrong" picture ist  #71513277, it should have been the number #71513274 (they look very similar ...). What can I do?

    Thank you for your answer.

    (Unfortunately my english is not so good that I can understand what is written under the link you told me.)

    Best regards

    Translate
    Kanikas
    KanikasCorrect answer
    Legend
    Apr 11, 2017 12:16 PM UTC

    Hey,

    Sorry for late reply.

    I have added an image credit to your account so that you can license a different image instead.

    Hope this helps.

    Translate