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Participant
September 30, 2026
Question

Bildrückgabe wg. schlechter Qualität

Wir möchten dieses Stock-Foto zurückgeben, da die Qualität zu schlecht ist (Hintergrund pixelig, Doppelkonturen):

https://stock.adobe.com/de/images/banner-with-dahlia-flowers-scattered-on-a-pastel-background-natural-vintage-greeting-card/671123532

 

Wir haben auf stock.adobe.com keine Möglichkeit gefunden, einen Reklamationsvorgang einzuleiten, darum wenden wir uns jetzt hier an den Support. Eine Rückgabe der Credits wäre in diesem Fall wünschenswert.

    2 replies

    Community Manager
    October 1, 2026

    Hello ​@Exciting_expert81b2, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

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    yamato713108855
    Community Expert
    Community Expert
    September 30, 2026

    Adobe Stock staff will re-review the problematic assets.
    Please contact Customer Support regarding the return of credits.

    ​@Contributor1 

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