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Participant
Jan 15, 2019 1:22 PM UTC
Answered

Biled for unused app

Hello,

I was just billed for ADOBE STOCK but I don't use this app, I probably access the app by mistake.

Anyway, can I get my money beck?

Sándor B.

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    Abambo
    AbamboCorrect answer
    Community Expert
    Jan 15, 2019 1:31 PM UTC

    Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

    ABAMBO | Hard- and Software Engineer | Photographer

    2 replies

    Sheena Kaul
    Legend
    Jan 16, 2019 11:00 AM UTC

    Hi Sandor,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    Let me know if you still face issues.

    Regards,

    Sheena

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    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    Jan 15, 2019 1:31 PM UTC

    Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

    Translate
    ABAMBO | Hard- and Software Engineer | Photographer