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sandorbenedek67
Participant
January 15, 2019
Answered

Biled for unused app

  • January 15, 2019
  • 2 replies
  • 215 views

Hello,

I was just billed for ADOBE STOCK but I don't use this app, I probably access the app by mistake.

Anyway, can I get my money beck?

Sándor B.

    This topic has been closed for replies.
    Correct answer Abambo

    Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

    2 replies

    Sheena Kaul
    Sheena Kaul
    Legend
    January 16, 2019

    Hi Sandor,

    You can now self cancel your Adobe Stock plan from your account page.

    Please refer the help document below to understand the workflow:

    Cancel your Adobe Stock membership

    Let me know if you still face issues.

    Regards,

    Sheena

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    January 15, 2019

    Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

    ABAMBO | Hard- and Software Engineer | Photographer
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