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Participant
May 27, 2022
Answered

Bought accidentally

  • May 27, 2022
  • 2 replies
  • 254 views

Bought accidentally 2 license for one design. Who can I contact since this website has no email support.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 27, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    May 27, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    Participating Frequently
    May 27, 2022

    Hello MegaiverOfficial, 

    Can you pl. share both the asset ID details accidently licensed on your side