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Inspiring
Oct 15, 2020 9:28 PM UTC
Answered

Bought design thinking it was a template

Hi,

 

I bought a design thinking that it was a template that I could edit. It was this one:

 

https://stock.adobe.com/ie/search?load_type=search&native_visual_search=&similar_content_id=&is_recent_search=&search_type=usertyped&k=menu&asset_id=197265238

 

I am gonna look for "menu template" from now on. But this is of absolutely no use to me. Can I get a refund?

 

Thanks!

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Oct 28, 2020 10:44 PM UTC

Hi francescortiz,

This does seem like an honest mistake. Please delete the file if you have downloaded it and remove it from any libraries. I have granted you a replacement credit.

7 replies

Nancy OShea
Community Expert
Community Expert
Oct 28, 2020 12:03 AM UTC

The description does NOT indicate it is a Template.  

Search for InDesign Food Menu Template, you'll probably have better success.

 

 

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Nancy O'Shea— Product User & Community Expert
Inspiring
Oct 28, 2020 5:49 AM UTC

Just think about my situation: I am developer, I pay adobe license for almost no use, just as a sporadic hobbist. This is not my area of expertise. I made a mistake in my first purchase. This is a totally not engaging experience.

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Oct 28, 2020 10:44 PM UTC

Hi francescortiz,

This does seem like an honest mistake. Please delete the file if you have downloaded it and remove it from any libraries. I have granted you a replacement credit.

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WendellaBee
Inspiring
Oct 19, 2020 6:27 PM UTC

Hi francescortiz,

The file can be edited in Illustrator. The Illustrator community can give you some tips on how to edit.

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Inspiring
Oct 20, 2020 10:22 AM UTC

Hi,

 

All the texts are traced. I was expecting editable text boxes.

 

No refund anyway?

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