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Answered

Bought design thinking it was a template

Forum|Forum|5 years ago
October 15, 2020
2 replies
452 views

Hi,

I bought a design thinking that it was a template that I could edit. It was this one:

https://stock.adobe.com/ie/search?load_type=search&native_visual_search=&similar_content_id=&is_recent_search=&search_type=usertyped&k=menu&asset_id=197265238

I am gonna look for "menu template" from now on. But this is of absolutely no use to me. Can I get a refund?

Thanks!

This topic has been closed for replies.

Correct answer WendellaBee

Hi francescortiz,

This does seem like an honest mistake. Please delete the file if you have downloaded it and remove it from any libraries. I have granted you a replacement credit.

Nancy OShea

Community Expert

The description does NOT indicate it is a Template.

Search for InDesign Food Menu Template, you'll probably have better success.

Nancy O'Shea— Product User & Community Expert

F

francescortizAuthor

Inspiring

Just think about my situation: I am developer, I pay adobe license for almost no use, just as a sporadic hobbist. This is not my area of expertise. I made a mistake in my first purchase. This is a totally not engaging experience.

WendellaBeeCorrect answer

Adobe Employee

Hi francescortiz,

This does seem like an honest mistake. Please delete the file if you have downloaded it and remove it from any libraries. I have granted you a replacement credit.

WendellaBee

Adobe Employee

Hi francescortiz,

The file can be edited in Illustrator. The Illustrator community can give you some tips on how to edit.

F

francescortizAuthor

Inspiring

Hi,

All the texts are traced. I was expecting editable text boxes.

No refund anyway?

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