Bought larger size...how do I get a refund?

Question

I am trying to figure out how to get a refund on an image I purchased before realizing I needed the larger size. I have tried calling sales/support, but I keep talking to a person, getting transferred, and then getting hung up on. My order number is AE00196911105CUS for the smaller image. Please help!

WendellaBee · Answer

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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