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Ashley284227584fnv
Participant
February 15, 2023
Answered

Bought Wrong Image

  • February 15, 2023
  • 2 replies
  • 385 views

Hi Adobe,

I bought the wrong Image., ugh! The one I bought is very similar to the one I need. When my staff saw it they made me aware that it was the wrong one. Is there a way I can replace it or get a credit to get the correct one?

Thanks! 

      This topic has been closed for replies.
      Correct answer Abambo

      There is no way to unlicence an asset. Can you post the asset ID here?

       

      You will need to buy the correct one.

      2 replies

      Abambo
      Community Expert
      AbamboCommunity ExpertCorrect answer
      Community Expert
      February 15, 2023

      There is no way to unlicence an asset. Can you post the asset ID here?

       

      You will need to buy the correct one.

      ABAMBO | Hard- and Software Engineer | Photographer
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 15, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

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