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Participant
Dec 3, 2018 6:32 PM UTC
Answered

Broken Link from InDesign to a image

The Link to the image in the CC Cloud in Indesign is broken and the image is not to find again in AdobeStock. Also not in my buyed images. What's happen?

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Dec 3, 2018 10:53 PM UTC

Hello A. E.,

If you licensed the image you can find it in your license history on the Adobe Stock website. You could try to download it there and then place it in your InDesign file. I'm still not quite certain of your issue. If the file you are trying to locate is a preview image (not licensed) then there is a possibility that it was removed from our site for some reason.

EBQ

3 replies

WendellaBee
Inspiring
Dec 3, 2018 7:32 PM UTC

Hello A.E.,

I'm not sure I understand the issue you are reporting. Could you provide specific steps for reproducing the issue and also the asset ID that is exhibiting the problem, please? This will help us troubleshoot for you.

EBQ

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Participant
Dec 3, 2018 9:38 PM UTC

Ok, I will try. I had buy and linked an image from the adobe stock library directly in a InDesign file (linked to CC Library). Now this link is broken and I'm not finding the image again in the adobe stock library.

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Dec 3, 2018 10:53 PM UTC

Hello A. E.,

If you licensed the image you can find it in your license history on the Adobe Stock website. You could try to download it there and then place it in your InDesign file. I'm still not quite certain of your issue. If the file you are trying to locate is a preview image (not licensed) then there is a possibility that it was removed from our site for some reason.

EBQ

Translate