I was travelling in Mexico and signed up for an adobe stock free trial. It was in spanish and I misunderstood that it was a free trial and that I was going to be charged in the future. Is it possible to be refunded? Or at least cancel further payments without a charge for cancelling?
[Moderator cured the topics. Selected the correct topic.]
It's not a bug! Just to say! I moved your thread to the discussions.
You will need to contect Adobe Customer care for this. If you do not have consumed the subscription, there is a chance that they will sho good-will. Good luck.
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.
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