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Participant
Jun 27, 2018 6:56 PM UTC
Answered

Can I get a refund on images accidentally purchased?

I have accidentally purchased the license for 4 images that will never be used. Is there a way to give those back and get a refund or the credits added back to my account?  Thank you!

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Sheena Kaul
Sheena KaulCorrect answer
Legend
Aug 1, 2018 7:05 PM UTC

Hi there,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

2 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
Aug 1, 2018 7:05 PM UTC

Hi there,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

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twaritar3263062
Participating Frequently
Jun 27, 2018 7:02 PM UTC

Hi Warren,

Sorry to hear that.

Please share the File IDs which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

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