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Participant
May 14, 2018
Answered

Can't Access Stock.adobe.com

  • May 14, 2018
  • 1 reply
  • 1730 views

Been trying to figure this out for a couple of days now... we can't seem to access the stock.adobe.com site. All 3 webs browsers (safari, chrome and firefox) are giving us "site not available" but when I go on my phone the adobe stock website works. Need Help!

Additional information... our company is running on macs (El Capitan)

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Correct answer twaritar3263062

Hi Chris,

Sorry to hear that. I would request you to try and add stock.adobe.com to your trusted website for your browser and try to use it. I have shared the steps below for adding a website to your trusted sites.

For Chrome:

Click the Chrome Menu icon on the far right of the Address bar.

Click on Settings, scroll to the bottom and click the Show Advanced Settings link.

Click on Change proxy settings (under Network)

Click the Security tab > Trusted Sites icon, then click Sites.

Enter the URL of your Trusted Site, then click Add.

Click Close > OK.

Also, request you to delete the cache and cookies from Chrome.

Let me know if the Stock website opens in Chrome after following the below-mentioned steps.

Feel free to update this thread in case you require further assistance.
Regards
Twarita

1 reply

twaritar3263062
Community Manager
twaritar3263062Community ManagerCorrect answer
Community Manager
May 14, 2018

Hi Chris,

Sorry to hear that. I would request you to try and add stock.adobe.com to your trusted website for your browser and try to use it. I have shared the steps below for adding a website to your trusted sites.

For Chrome:

Click the Chrome Menu icon on the far right of the Address bar.

Click on Settings, scroll to the bottom and click the Show Advanced Settings link.

Click on Change proxy settings (under Network)

Click the Security tab > Trusted Sites icon, then click Sites.

Enter the URL of your Trusted Site, then click Add.

Click Close > OK.

Also, request you to delete the cache and cookies from Chrome.

Let me know if the Stock website opens in Chrome after following the below-mentioned steps.

Feel free to update this thread in case you require further assistance.
Regards
Twarita