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Anonymous
August 29, 2020
Answered

Can't by trial package

  • August 29, 2020
  • 1 reply
  • 300 views

Today, i try buy free 10 download package but when i submit payment i see error "We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact Learn & Support for help.". My credit card current is working and not any issue with banking (I has call my bank for checking it).

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Correct answer WendellaBee

The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
August 31, 2020

The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

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