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mariao95420348
mariao95420348
Participant
November 23, 2018
Répondu

Can't cancel adobe stock membership

Hello,
I am unable to cancel my adobe stock membership,
There is no cancel button, I don't use this membership at all after the free trial,
And I still need to pay every month, and there is no way to cancel.

I wish to cancel as soon as possible! Hope someone can help me.

Ce sujet a été fermé aux réponses.
Meilleure réponse par twaritar3263062

Maria,

Please check your private message.

Regards,

Twarita

3 commentaires

R
rommel26751034pd5h
Participant
October 23, 2022

PLEASE CANCEL ANY FURTHER DEDUCTION IN MY ACCOUNT DONT WANT IT ANY MORE NO MORE SUBSCRIPTION OR MEMBERSHIP EITHER OF IT JUST CANCEL IT I NEED REFUND ITS NOT WORTH TO PAY IT MONTHLY!!!!

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
October 23, 2022

You have resurrected a post that is over 4 years old and are shouting at us (ALL CAPS). The Contributors on this forum are not Adobe employees and we are not able to help you with any account problems. Follow the instructions on the following Help page:
https://helpx.adobe.com/stock/kb/manage-stock-membership.html

If you are unable to accomplish your goal by following the instructions, you can scroll to the bottom of that Help page and click on the "Contact Us" link.

 

Jill C., Forum Volunteer
    R
    rommel26751034pd5h
    Participant
    October 23, 2022

    PLEASE CANCEL  MY MONTHLY SUBSCRITIONS DONT WANT IT ANYMORE I WANT FULL REFUND .....

     

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 23, 2018

    Hi Maria,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock.

    I have checked your account details and noticed that you had signed up for Adobe Stock services on 22 Aug 2018.

    Have you tried the steps as mentioned in the help document Cancel your Adobe Stock membership in order to cancel your subscription?

    You may also contact our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    In case you are unable to contact our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Also, please refer to Adobe Subscription and Cancellation Terms | Adobe for more information.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    mariao95420348
    mariao95420348Auteur
    Participant
    November 23, 2018

    Hello, I already tried all of the options, could you just cancel it for me? It's getting frustrating, and i can't reach any support. Just cancel my subscription Please.

    twaritar3263062
    twaritar3263062Réponse
    Participating Frequently
    November 26, 2018

    Maria,

    Please check your private message.

    Regards,

    Twarita

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