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yousefa49879614
Participant
November 10, 2019
Answered

Can't cancel Adobe Stock plan!!

  • November 10, 2019
  • 2 replies
  • 494 views

Hi,

as many people here, I signed for 10 free photos then a free month trial

now I don't have option to cancel via my plans tab and I already got one invoice for 39eur

 

I think that's terrible that you don't ask if anyone want to continue after trial, instead you just make people pay for something thay can forget they even have

I used like 4-5 stock photos during trial, and that's only because i didn't have time to shoot my own

 

what can we do about this?

obviously i want to cancel the subscribtion ASAP

 

best regards

 
 
This topic has been closed for replies.
Correct answer Nancy OShea

Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
November 11, 2019

Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

 

Nancy O'Shea— Product User & Community Expert
I
ilkera
Participant
November 10, 2019

it happend to me. Adobe withdrew my 79 euro  money without my knowledge. 

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