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Aoife26778185ejgz
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October 25, 2022
Answered

Can’t cancel my subscription

  • October 25, 2022
  • 2 replies
  • 196 views

Hi I cannot cancel my subscription to adobe stock. Please help. It auto renewed on 21 Oct and I couldn't do ANYTHING about it!! Please could someone from support please cancel this as I DO NOT want another year. Thanks 

 

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Correct answer Abambo

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 26, 2022

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    October 25, 2022

    The members of this forum are Adobe customers, not Adobe employees, so you will have to contact Adobe directly via email, phone or online chat. Use the Contact Us link at the bottom of this page:

    https://helpx.adobe.com/support/stock.html

    Jill C., Forum Volunteer
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