Can't cancel plan

Question

Hi, I signed up for free trial for Adobe Stock and meant to cancel it before the trial ends, now Adobe keeps trying to charge me and I can't cancel the plan unless I pay. I did not download a single asset after the trial ended and I do not want to pay for nothing. When will my plan be automatically cancelled?

WendellaBee · Answer

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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