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Participant
December 18, 2025
Question

Can't download HD previews

  • December 18, 2025
  • 2 replies
  • 89 views

Well, can't download previews. I click on the button and payment plans pop up. Went on my wife's laptop using her account, same issue. Help. 

2 replies

Abambo
Community Expert
Community Expert
December 26, 2025

For previews? Plase post a screenshot. Use either copy/paste, or the image icon in the toolbar.

Abambo_0-1766782103797.png

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
December 18, 2025

I'm not experiencing this problem. Do you have more than one Adobe Logon ID? Perhaps you're logging on to an account that does not have an Adobe Stock subscription?

Jill C., Forum Volunteer