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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 3, 2017 5:19 PM UTC

Hi Michael,

I just checked your account details and it seems that your Adobe Stock subscription has been suspended and that is why you are unable to download the remaining assets.

Also, you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

Kindly go through  Common Questions about plans, purchasing, and availability, Adobe Stock for more details.

You may also contact our support team Contact Customer Care for further assistance.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 3, 2017 5:19 PM UTC

Hi Michael,

I just checked your account details and it seems that your Adobe Stock subscription has been suspended and that is why you are unable to download the remaining assets.

Also, you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

Kindly go through  Common Questions about plans, purchasing, and availability, Adobe Stock for more details.

You may also contact our support team Contact Customer Care for further assistance.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Bani Verma
Bani Verma
Legend
Oct 3, 2017 4:27 PM UTC

Moving to Adobe Stock​

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