Can't download stock images to my PC

Hello,
I have a problem.
I can't download stock images.
I have tried everything in troubleshooting for problems downloading stock images:
1. Ensure that a pop-up blocker is not blocking the download page.
2. Ensure that your browser accepts cookies and your firewall doesn’t block outgoing information.
3. Sign out from Adobe Stock, sign back in, and try downloading the asset again.
4. Try to download the image using a different browser.
5. Clear your browser cache and delete your Internet history.

It still won't download to my PC.
Please help me. Thank you.