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M
malin_0344
Participant
September 30, 2024
Question

Can't find order and invoice

  • September 30, 2024
  • 1 reply
  • 133 views

Hi

I ordered 5 credits today on stock.adobe.com, paying with card. I have recieved my credits and a mail to confirm my order.

But I can't find my order in my account or the invoice. Not even if I click on the link in the order confirmation email.

I ordered the credits loggin with my email address. But just to be sure I have logged in with my collegue's address as well, but it is still empty.

I need to print my invoice so I would be grateful to be guided how to solve this problem.

Regards
/Malin

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 30, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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