Can't open Adobe Stock PSDT file

Forum|Forum|8 months ago
May 11, 2025
6 replies
1782 views

Hi all, I'm trying to open a PSDT from Adobe Stock but when I do I get a popup saying that Apple could not verify it's free of malware.

Has anyone else encountered this? Is it for real? If not, is there a workaround?

Thanks!

File #: 1262837602

macOS

Correct answer Stephen Marsh

Once you've downloaded the template, run Photoshop and then use File > Open and navigate to the .psdt file rather than opening from the Finder.

J

Jun22502376n5u5

Participant

It has to do with MacOS Privacy & Security. You need to go into settings->Privacy & Security and scroll all the way down and click on "Open Anyway".

A

Alexis Winslow

Participant

I'm getting the same thing and yes, adjusting the setting works on a file-by-file basis. It's pretty annoying to have to do this for every single .psdt file that I download. I download these kind of files often from Adobe stock. This started happening right after I updated my MacOS to Sequoia.

I want to know if there is a way to always "open anyway" for .psdt files.

Abambo

Community Expert

This looks more like an Apple issue than a file issue. Maybe Apple is overdoing the user protection here.

ABAMBO | Hard- and Software Engineer | Photographer

Oanh Luong

Participant

Hi everyone,

I'm trying to open a PSDT file from Adobe Stock but when I do I get a popup saying that Apple could not verify it's free of malware. It has been doing this for me within the last few days.

I have tried restarting my mac, deleting photoshop and re installing, I've tried cleaning my chrome browser and history, deleted all cache, I've downloaded an anti virus software and ran some scans but they all said my mac was clean. I've never had this issue before and it seems like it is only PSDT files that have this issue.

Has anyone else encountered this? What can I try to solve this issue?

[Moderator merged the thread.]

L

LAMY2017

Legend

One assumption you have to be making is that you downloaded a file from the real Adobe Stock website. Is that sound?

I'm in no position to suggest you use a method found on the web, and even on the Adobe and Apple Support Community websites.

Search for yourself if you dare. Search for "Apple could not verify file is free of malware that may harm your Mac or compromise your privacy."

Keyword "open anyway." Caveat emptor.

Larry

Oanh Luong

Participant

Wait this exact same thing is happening to me someone please help

Jill_C

Community Expert

Perhaps @Contributor1 can verify that this file is safe (no reason why it shouldn't be). I can't download it without licensing it...

Jill C., Forum Volunteer

C

Contributor1

Community Manager

Hello @sc90976367, I believe this warning is common for files and apps that are not from the Apple Apps Store. The licensed version of 1262837602 loads in Photoshop 26.6 correctly on my test and I'm not aware of a security risk with our assets on Adobe Stock.