Skip to main content
Participant
February 23, 2022
Answered

Can't save assets to library, new to Adobe

  • February 23, 2022
  • 1 reply
  • 168 views

I just started using adobe and I'm trying to save templates for premier pro from stocks, but everytime I download it doesn't save my assets. I have nothing in my library on stocks or cc and I have not used weird characters for my library. I'm so confused on what to do.

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
February 23, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.