Can't subscribe / Problem on subscription form

Question

Hello,when I try to subscribe to a subscription plan the form does not show all the spaces where to enter the data and I cannot continue, I have tried from different devices and browsers but nothing, I cannot go on. How can I do?

Abambo · Accepted Answer

Thank you for your help.A friend of mine here in Italy tried to register, same story. It seems in Italy it's impossible to pay...Sorry about that. All I could say is to contact Customer Service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Anonymous · Answer

Two different payament methods, same result. It's impossible to sign up

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.