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Anonymous
July 5, 2017
Answered

Cancel account

  • July 5, 2017
  • 1 reply
  • 297 views

Hi, I've just cancelled my adobe stock account but payment has already been sent. After cancellation my access to my plan ends immediately. So now I have paid 35.99EUR for July and I can't use what I paid for? Having that in mind, do I get a refund? The account has been cancelled minutes after payment. None of the assets has been used.

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    Correct answer Sheena Kaul

    Hi Rallz,

    Please see Legal subscription terms | Adobe

    You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    July 5, 2017

    Hi Rallz,

    Please see Legal subscription terms | Adobe

    You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

    Regards,

    Sheena

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