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Michal_Siska___Digito_cz
Michal_Siska___Digito_cz
Participant
May 31, 2017 10:32 AM UTC
Answered

Cancel account Adobe Stock - unused photos

Hello. When I will cancel Adobe Stock account, will be there my photos that I unused? Can I download them even after my account is canceled?

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    May 31, 2017 10:55 AM UTC

    Hi there

    Please check the FAQ - Common Questions, Adobe Stock

    If I cancel my membership, can I still use any unused licenses in my account?
    No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

    Can I use the assets even after I cancel my membership?
    Yes. Once you have licensed an asset, the license is permanent. You can use the assets you buy regardless of your membership status.

    Thanks

    Bev

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    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    May 31, 2017 10:55 AM UTC

    Hi there

    Please check the FAQ - Common Questions, Adobe Stock

    If I cancel my membership, can I still use any unused licenses in my account?
    No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

    Can I use the assets even after I cancel my membership?
    Yes. Once you have licensed an asset, the license is permanent. You can use the assets you buy regardless of your membership status.

    Thanks

    Bev

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