Skip to main content
mm_ns
Participant
Jan 3, 2020 8:37 AM UTC
Answered

Cancel Adobe Stock

Hi there

 

I need to cancel my adobe stock subscription. 

 

I saw on the website there is a button to "cancel Plan" on the plan where you can manage the payment method, except that button is just not there, ergo you can't cancel it.

 

Anyone can help me with that? It's not a great service honestly to have a support page that does not reflect (at least now) the way the account page really is like.

 

/Manuel

This topic is closed to new replies. Start a new post to keep the conversation going.
Abambo
AbamboCorrect answer
Community Expert
Jan 3, 2020 4:34 PM UTC

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

ABAMBO | Hard- and Software Engineer | Photographer
View reply

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Jan 3, 2020 4:34 PM UTC

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

Translate
ABAMBO | Hard- and Software Engineer | Photographer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices