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μαριάννακ39780766
Participant
November 25, 2018
Answered

Cancel my account without being charged

  • November 25, 2018
  • 6 replies
  • 5058 views

Hello! I want  to cancel my account and not to be charged at all cause  I am literally broke, i Cannot afford to be charged and I want to put some money in my card to pay my bills and I dont want adobe to use them.

      This topic has been closed for replies.
      Correct answer twaritar3263062

      Hi there,

      I see you have an Adobe account under the same ID as with forums.

      I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 17 Oct 2018.

      Please check your private message for more information.

      Regards,

      Twarita

      6 replies

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 18, 2026

      Locking this again.

      ABAMBO | Hard- and Software Engineer | Photographer
      Denis Omura
      Denis Omura
      Participant
      February 12, 2026

      Ich möchte mein Abo Kündigen da ich dies nie benutzt habe.

      Und das ich die Gebühr nicht zahlen muss.

      liebe Grüsse

      denis omura

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 18, 2026

      Ihre englischen und deutschen Texte weichen voneinander ab. Sie sollten zumindest Ihre Geschichte konsistent halten. 

      Eine Kündigung ohne Gebühr ist innerhalb der ersten 14 Tage nach Beginn Ihres kostenpflichtigen Abonnements möglich. Nach Ablauf dieser Frist müssen Sie eine Gebühr in Höhe der Hälfte der verbleibenden Gebühren zahlen. 

      ABAMBO | Hard- and Software Engineer | Photographer
      Denis Omura
      Denis Omura
      Participant
      February 12, 2026

      I request a cancellation without charge, as the booking was made incorrectly. I request compensation for the inconvenience and a cancellation without charge as a gesture of goodwill.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 18, 2026

      Your English and German texts differ. You should at least keep your story straight. 

      Cancelling without an early termination fee is possible during the first 14 days after the start of your paid subscription. Passed that date, you will need to pay an early termination fee of half of the remaining dues. 

      ABAMBO | Hard- and Software Engineer | Photographer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 4, 2024

      I locked this old discussion from 2018.

      ABAMBO | Hard- and Software Engineer | Photographer
      L
      Lora Iharos
      Participant
      February 4, 2024

      See my earlier chat conversation??? Stop charging me fee, delete my account, give my money back!

        Jill_C
        Community Expert
        Jill_CCommunity Expert
        Community Expert
        February 4, 2024

        You have resurrected a 5+ year old thread. You are also NOT addressing Adobe directly here. You must contact Adobe directly in order to cancel your account. 

        Jill C., Forum Volunteer
          twaritar3263062
          Community Manager
          twaritar3263062Community ManagerCorrect answer
          Community Manager
          November 26, 2018

          Hi there,

          I see you have an Adobe account under the same ID as with forums.

          I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 17 Oct 2018.

          Please check your private message for more information.

          Regards,

          Twarita

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