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emmanueln
Participant
Oct 7, 2018 12:48 PM UTC
Answered

Cancel my Adobe stock plan

     I only subscribed to the photography plan which is $9.99, but I just got a bill of $39.99 saying it includes the Adobe stock plan. I never subscribed to the stock plan so I would like to cancel my subscription and I want a refund.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Oct 8, 2018 1:55 PM UTC

    Hi Emmanuel,

    Sorry to hear that.

    I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

    The amount will reflect in your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Oct 8, 2018 1:55 PM UTC

    Hi Emmanuel,

    Sorry to hear that.

    I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

    The amount will reflect in your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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