Skip to main content
Participant
October 7, 2018
Answered

Cancel my Adobe stock plan

  • October 7, 2018
  • 1 reply
  • 297 views

     I only subscribed to the photography plan which is $9.99, but I just got a bill of $39.99 saying it includes the Adobe stock plan. I never subscribed to the stock plan so I would like to cancel my subscription and I want a refund.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Emmanuel,

    Sorry to hear that.

    I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

    The amount will reflect in your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    October 8, 2018

    Hi Emmanuel,

    Sorry to hear that.

    I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

    The amount will reflect in your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita