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Participant
Sep 9, 2018 9:11 PM UTC
Answered

cancel my subscription

I would like to cancel my subscription to Adobe stock. I have tried many ways to do it. It's impossible. There are no options to cancel the plan. No options to contact the staff. It might be easier to cancel the subscription

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Beverley Gray
Beverley GrayCorrect answer
Inspiring
Sep 10, 2018 12:20 PM UTC

Hi Lynn

I see you have contacted our support team who assisted with the cancellation and refund.

Apologies for the frustration caused.

Kind regards

Bev

3 replies

Participant
Sep 10, 2018 11:18 AM UTC

Hi Jacqueline,

I just want to terminate my membership to adobe stock. I want to cancel my plan to adobe stock. I don't want to pay anymore and I want my money back for this month. I'm not a Contributor, I'm a costumer that wants to terminate his subscription. My plan options doesn't allow to cancel my subscription to Adober Stock. I'm really wasting my time looking for ways to terminate my membership, it should be easier.

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Beverley Gray
Beverley GrayCorrect answer
Inspiring
Sep 10, 2018 12:20 PM UTC

Hi Lynn

I see you have contacted our support team who assisted with the cancellation and refund.

Apologies for the frustration caused.

Kind regards

Bev

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jacquelingphoto2017
Community Expert
Community Expert
Sep 10, 2018 3:32 AM UTC

Hi Iynnd

I am sorry you want to terminate your subscription. I would want to understand correctly what subscription you'd like to terminate. Is it that you're a contributor and want to stop contributing? Or is it another subscription? Can you be more specific so that we can better assist with the information?

In case of the need to speak with a staff member, we can assist with that. There are many customers, and contributors who are able to speak with staff members via this medium. However if it is a specific issue you'd like for us to assist with, with regards to your adobe account you may submit your question her on this thread and we will see how best we can assist.

Best wishes

JG

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