Cancel picture purchase?

Forum|Forum|7 years ago
July 13, 2018
2 replies
624 views

Hi!

I've just happened to buy an image in Adobe Stock by mistake.

Can you remove it so I still have my 3 pictures to download this month?

Regards,

Mattias

This topic has been closed for replies.

Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

T

Tlacove5EE9

Participant

Hello, I accidentaly licensed 1 Stock file, it is # 380547027. I have monthly plan - 40 assets, but this was premium image that was not covered by my monthly plan. I didn't use the image yet. Is it possible to cancel the purchase? Thanks.

WendellaBeeCorrect answer

Adobe Employee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

M

mattiase20730580Author

Participant

Picture number is #66004066