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Participant
Feb 2, 2019 4:52 PM UTC
Answered

Cancel Stock Subscription

There is no "cancel" or "unsubscribe" button. How do I remove this before the payment cycle ends?

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Abambo
AbamboCorrect answer
Community Expert
Feb 3, 2019 9:45 PM UTC

spadefmf  wrote

There is no "cancel" or "unsubscribe" button. How do I remove this before the payment cycle ends?

Go to: https://account.adobe.com/plans and click the button "Manage Plan" on the plan you want to manage. You will find a cancel plan there.

There are, however, several reasons why you can't cancel the plan. The most standard is when you live in a country where you can't self cancel. A different reason is when there where payment issues. IN both cases you need to Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Feb 3, 2019 9:45 PM UTC

spadefmf  wrote

There is no "cancel" or "unsubscribe" button. How do I remove this before the payment cycle ends?

Go to: https://account.adobe.com/plans and click the button "Manage Plan" on the plan you want to manage. You will find a cancel plan there.

There are, however, several reasons why you can't cancel the plan. The most standard is when you live in a country where you can't self cancel. A different reason is when there where payment issues. IN both cases you need to Contact Customer Care .

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ABAMBO | Hard- and Software Engineer | Photographer