My subscription comes up for renewal Jan 5, 2018. I need to cancel it, but the cancel button on my manage account has disappeared. I've updated my payment info, to fix a missed payment but still cannot cancel my subscription (no cancel button).
The cancel option isn't available while the renewal is processing, so please check back in 24 - 48 hours.
Also be aware that you will lose access to any unused licenses if you cancel your plan, so you'd need to use them prior to cancelling.
Thanks
Bev
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